Diagenix SimpleSpeak v2.0 is now available; Making it even easier to create and manage audio files.

        • Voice, Digital, & Security

          Make effortless communication a reality with advanced speech recognition, virtual assistant, and biometric verification, and AI fraud prevention technologies from market leading companies.

        • Packaged Applications

          Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of a custom engineering that can be deployed in the cloud or on premises in days not weeks.

        • Connectivity

          We are continuously building communication connections into marketing leading products that make it easier for you to take advantage of advanced technologies.

        • Solutions

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Platforms

          Accelerate your omnichannel speech and digital application development and deployment with the latest advancements offered by Nuance MIX, Kore.ai Dialogic and others.

        • Consulting

          Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.

        • Custom Application Development

          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

        • Tuning, Optimization, & Analytics

          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

        • Tooling

          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

        • Installation & Integration

          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

        • Software Engineering

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Maintenance & Support

          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

  • Cloud
  • Partners
  • Resources
  • Support

Platform

Nuance MIX NLU

All Resources Build natural language processing domains and continuously refine and evolve your NLU model based on real world usage data.  Define user intents (‘book a flight’) and entities (‘from JFK to LAC next Wednesday’) and provide sample sentences to train the DNN-based NLU engine. Get the Resource

Nuance MIX Dashboard

All Resources Use One central view for managing users, access rights, and project versions and deployments.  The Mix Dashboard also allows for promotion flows from a sandbox environment to staging and production environments while letting you control multi-datacenter, multiregional and hybrid deployment models. Get the Resource

Nuance MIX Dialog

  All Resources Design, develop and test multi-language, omnichannel conversational AI experiences in a single project across voice and digital channels – all with an easy to use graphical UI. Get the Resource

Kore.ai Advanced Analytics

All Resources Keep a Critical View of Key Metrics to understand the user behavior and IVA performance. Get a 360-degree view of all the critical metrics like intent identification rate, returning users data, goal completion rate, and more, and easy drill down to specific dashboards. It helps leaders to glance at the key metrics quickly. …

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Kore.ai Dynamic Conversations Based Language Models

All Resources Quick, Contextual, and Human-like Answers by leveraging advanced vector search, LLMs, and generative AI methods. Effortlessly create intelligent assistants with full-text and cognitive search capabilities. Utilize RAG techniques for personalized and secure enterprise search, ensuring enhanced user experiences. Get the Resource

Kore.ai Smart Co-pilot for IVA Development

All Resources Get a Smart Co-pilot to explore the true power of Generative AI and unlock conversational brilliance. Extend the Potential of Generative AI Throughout Your Development Journey with the Kore.ai XO Platform. Augment your virtual assistant creation process with tools that make it faster, smarter, and simpler than ever before. Get the Resource

Kore.ai XO Platform

All Resources The Kore.ai Experience Optimization (XO) Platform gives enterprises every necessary component to clear the hurdle of “how” when it comes to designing, building, testing, and deploying AI-powered virtual assistants & process applications. This one-stop solution provides a scalable, secure, and repeatable foundation to create experience optimization solutions that automate business interactions, perform a …

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Kore.ai XO Platform

All Resources Transform the way you communicate and interact with your customers and employees with Kore.ai Generative Language Models. The advanced XO Platform leverages the latest breakthroughs in artificial intelligence to enable businesses to automate and streamline their operations while providing personalized and engaging experiences for their customers. Access this Resource First Name Last Name …

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Kore.ai XO vs. Google Dialogflow

All Resources Choosing the right conversational AI platform can be challenging due to significant differences in capabilities, technical complexity, and integration requirements. This comparison guide simplifies the process, helping you evaluate the XO Platform vs. Google Dialogflow. Access this Resource First Name Last Name Email Address Company Name Submit

Kore.ai XO vs. Amazon Lex

All Resources Choosing the right conversational AI platform can be challenging due to significant differences in capabilities, technical complexity, and integration requirements. This comparison guide simplifies the process, helping you evaluate the XO Platform vs. Amazon Lex. Access this Resource First Name Last Name Email Address Company Name Submit

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