Diagenix SimpleSpeak v2.0 is now available; Making it even easier to create and manage audio files.

        • Core ASR and TTS

          If you’re looking to continue to capture your investment and stay on premise we offer several enterprise ASR and TTS engines from leading compaines.

        • Packaged Applications

          Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of a custom engineering that can be deployed in the cloud or on premises in days not weeks.

        • Connectivity

          We are continously building communication connections into market leading products that make it easier for you to take advantage of advanced technology. We are also committed to offering premise based communication platforms.

        • Solutions

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Generative AI Platforms

          Accelerate your ominchannel transformation and deployment with advanced Generartive AI, Speech Recognition offered by Kore.ai, Google, Microsoft and others.

        • Consulting

          Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.

        • Custom Application Development

          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

        • Tuning, Optimization, & Analytics

          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

        • Tooling

          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

        • Installation & Integration

          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

        • Software Engineering

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Maintenance & Support

          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

  • Cloud
  • Partners
  • Resources
  • Support

Connectivity

Streamline the exchange and integrations through the use of one of our pre-built connectivity building blocks that will boost your time to deployment and help you get the most out of your business process and software.

Connect Without Barriers

Now more than ever companies are looking for innovative ways to interconnect the best technologies on the market to create robust solutions that are scalable and flexible. At Diagenix, we have simplified the development effort with prebuilt connectivity connectors, software and APIs that lessen the time required for integration into products for a wide range of contact center use cases. For those depolyments who need a more traditional VoiceXML software-only media server that can be installed on premise or in your cloud, the Dialogic PowerMedia XMS is a proven choice for supporting VoIP, Voice XML, and Web RTC applications.

Diagenix Gatekeeper Assist

Offers a Ready-to-Run Speech Application for Active Auth in the IVR via a simplified HTTP REST API to Nuance Gatekeeper in the cloud.


Dialogic SimpleSpeak

High-quality voice prompt generation tool accessible via an API which can be installed on-prem.

Dialogic XMS

Enterprise Media Server for WebRTC and SIP integration for VoiceXML and Rest IVR Deployments.

Diagenix Gatekeeper Assist

Diagenix Gatekeeper Assist (GKAssist) is a core lightweight middleware container component that provides a subset of simplified HTTP REST API wrappers to the Nuance Gatekeeper GRPC API’s that significantly shortens the time to add Active Authentication into your contact center Solution. GKAssit can be installed on-prem or in your cloud infrastructure and was specifically designed for IVR and Digital use cases.

Diagenix SimpleSpeak

Diagenix SimpleSpeak is an on-premises based solution that provides a fast and convienient way to generate audio files via simple rest API that supports file generation or streaming audio. For audio file generation files can be generated in either 8K or 22K. For streaming the audio is sent as a 22K PCM.
Our standard SimpleSpeak web Ui is also included. For a complete list of supported Voices and Languages please reference Datasheet.

Dialogic

Dialogic’s PowerMedia XMS is a highly scalable, software-only media server that enables standards-based, real-time multimedia communications solutions for IP Multimedia Subsystem (IMS), service provider, enterprise, VoIP, and WebRTC applications on premises or in the cloud. Built on 20+ years of software media processing experience, PowerMedia XMS is trusted by world-class service providers and large enterprises to power millions of rich media sessions.

Strategic Partners & Resellers

At Diagenix, we are committed to providing only the highest level of products and services to our customers through our long-standing strategic partnerships and alliances. Our domain expertise and unwavering commitment to a collaborative engagement approach yields the best solution offering in the market today. Be unstoppable and unapologetically efficient with the help of Diagenix.

Related Resources

Maximize ROI with GenAI

Leverage Kore.ai to identify and implement high-impact GenAI Use Cases

Kore.ai XO vs. Google Dialogflow

A brief capability comparison.

Kore.ai Integrations Framework

Making it Easier to Connect Enterprise Systems, IVAs, and 

Kore.ai Named a Leader in The Forrester Wave

With top scores possible in 12 criteria, Kore.ai leads the way in the use of LLMs and GenAI for Conversational AI.

Related Products

Conversational & Generative AI

Create intelligent and secure conversational experiences that extend your self-service capabilities into a truly unified omnichannel customer experience.

Solutions

Reduce costs, improve operational efficiencies, and increase customer satisfaction while preventing fraud and improving communication awareness by proactively sending customers relevant information and more.

Packaged Applications

Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of custom engineering and can be deployed in the cloud or on-premises in just days.

Make the Right Choice

Transform the way you communicate with your customers by partnering with Diagenix.

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