Diagenix SimpleSpeak v2.0 is now available; Making it even easier to create and manage audio files.

        • Voice, Digital, & Security

          Make effortless communication a reality with advanced speech recognition, virtual assistant, and biometric verification, and AI fraud prevention technologies from market leading companies.

        • Packaged Applications

          Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of a custom engineering that can be deployed in the cloud or on premises in days not weeks.

        • Connectivity

          We are continuously building communication connections into marketing leading products that make it easier for you to take advantage of advanced technologies.

        • Solutions

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Platforms

          Accelerate your omnichannel speech and digital application development and deployment with the latest advancements offered by Nuance MIX, Kore.ai Dialogic and others.

        • Consulting

          Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.

        • Custom Application Development

          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

        • Tuning, Optimization, & Analytics

          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

        • Tooling

          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

        • Installation & Integration

          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

        • Software Engineering

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Maintenance & Support

          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

  • Cloud
  • Partners
  • Resources
  • Support

Connectivity

Streamline the exchange and integrations through the use of one of our pre-built connectivity building blocks that will boost your time to deployment and help you get the most out of your business process and software.

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Connect Without Barriers

Now more than ever companies are looking for innovative ways to interconnect the best technologies on the market to create robust solutions that are scalable and flexible. At Diagenix, we have simplified the development effort with prebuilt connectivity connectors, software, and APIs that lessen the time required for integration into products such as Nuance’s Gatekeeper and Nuance MIX.

Diagenix Gatekeeper Assist

Offers a Ready-to-Run Speech Application for Active Auth in the IVR via a simplified HTTP REST API to Nuance Gatekeeper in the cloud.

Diagenix GoCX

Offers SIP integration into Nuance MIX without a CaaS platform.

Diagenix TKS

Enable real-time transcription of audio within a TwiML application.

Diagenix Gatekeeper Assist

Diagenix Gatekeeper Assist (GKAssist) is a core lightweight middleware container component that provides a subset of simplified HTTP REST API wrappers to the Nuance Gatekeeper GRPC API’s that significantly shortens the time to add Active Authentication into your contact center Solution. GKAssit can be installed on-prem or in your cloud infrastructure and was specifically designed for IVR and Digital use cases.

Diagenix GoCX

Offers SIP integration into Nuance MIX without a CaaS platform.

Diagenix TKS

Enable real-time transcription of audio within a TwiML application.

Strategic Partners & Resellers

At Diagenix, we are committed to providing only the highest level of products and services to our customers through our long-standing strategic partnerships and alliances. Our domain expertise and unwavering commitment to a collaborative engagement approach yields the best solution offering in the market today. Be unstoppable and unapologetically efficient with the help of Diagenix.

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Related Resources

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Voice Product Sheet

The Fast Track to Intelligent Engagements

Get Powerful Nuance Conversational AI capabilities in the Blink of an API.
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Platform Article

Kore.ai XO vs. Google Dialogflow

A brief capability comparison.
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Platform Product Sheet

Kore.ai Integrations Framework

Making it Easier to Connect Enterprise Systems, IVAs, and 

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Voice Whitepaper

Banking on Conversational AI

Nuance explores five ways AI can drive growth.

Read More

Related Products

View All Products

Platforms

Accelerate your omnichannel speech and digital application development and deployment with the latest advancements offered by Nuance, Microsoft, Kore.ai, Google, and Dialogic.

Solutions

Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

Packaged Applications

Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of custom engineering and can be deployed in the cloud or on-premises in just days.

Make the Right Choice

Transform the way you communicate with your customers by partnering with Diagenix.

Request A Free Demo
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