
Conversational & Generative AI
Doing More with Voice, Digital and Chat
Accelerate your omnichannel conversational AI speech and digital application development and deployment with the latest advancements offered from Nuance’s MIX or Kore XO platforms, including harnessing the use of generative AI. For those deployments who need a more traditional VoiceXML software-only media server that can be installed on premise or in your cloud, the Dialogic PowerMedia XMS is a proven choice for supporting VoIP, VoiceXML, and WebRTC applications.
Doing More with Voice, Digital and Chat
Enhance the speed and efficiency of your omnichannel conversational AI speech, and digital application development and deployment by leveraging the latest advancements from Kore.ai, Google, Amazon, and others, including the power of generative AI.
Kore.ai XO
Kore.ai Experience Optimization (XO) Platform is a cloud based conversational AI platform. It offers a unique blend of conversational AI and digital user experience. The low-code platform provides a secure, scalable, and superior end-to-end solution to design, build, train, test, deploy, and manage AI-powered virtual assistants.
AI for Service
Leverage generative AI innovation to empower customers and create differentiated service experiences
AI for Process
Streamline knowledge-intensive business processes that were previously too complex to automate with autonomous AI agents.
AI for Work
Empower every employee to work faster and smarter with AI.
Google Contact Center AI
Delight your customers with human-like generative AI powered contact center experiences, lower costs, and free up your human agents’ time. Google Contact Center AI offers natural interactions that redefine the possibilities of AI-powered conversation.



Dialogic
Dialogic’s PowerMedia XMS is a highly scalable, software-only media server that enables standards-based, real-time multimedia communications solutions for IP Multimedia Subsystem (IMS), service provider, enterprise, VoIP, and WebRTC applications on premises or in the cloud. Built on 20+ years of software media processing experience, PowerMedia XMS is trusted by world-class service providers and large enterprises to power millions of rich media sessions.Strategic Partners & Resellers
At Diagenix, we are committed to providing only the highest level of products and services to our customers through our long-standing strategic partnerships and alliances. Our domain expertise and unwavering commitment to a collaborative engagement approach yields the best solution offering in the market today. Be unstoppable and unapologetically efficient with the help of Diagenix.
Your Roadmap to GenAI Success
Create your organization’s roadmap to generative AI success with this step-by-step implementation guide.
Choosing the Right GenAI Platform
The Ultimate Guide for Choosing the Right GenAI Platform
Own the conversation
Top 10 reasons to use Nuance MIX for Conversational AI applications.
Responsible AI: Crafting a Future with Ethics & Integrity
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Solutions
Reduce costs, improve operational efficiencies, and increase customer satisfaction while preventing fraud and improving communication awareness by proactively sending customers relevant information and more.
Packaged Applications
Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of custom engineering and can be deployed in the cloud or on-premises in just days.
Connectivity
Utilize marketing leading products such as Dialogic XMS or Twilio Edge or Diagenix Gatekeeper Assist to jump start your integrations.
Make the Right Choice
Transform the way you communicate with your customers by partnering with Diagenix.