Nuance End of Life Critical Dates and: Diagenix replacement options

        • Core ASR and TTS

          If you’re looking to continue to capture your investment and stay on premise we offer several enterprise ASR and TTS engines from leading compaines.

        • Packaged Applications

          Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of a custom engineering that can be deployed in the cloud or on premises in days not weeks.

        • Connectivity

          We are continously building communication connections into market leading products that make it easier for you to take advantage of advanced technology. We are also committed to offering premise based communication platforms.

        • Solutions

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Generative AI Platforms

          Accelerate your ominchannel transformation and deployment with advanced Generartive AI, Speech Recognition offered by Kore.ai, Google, Microsoft and others.

        • Consulting

          Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.

        • Custom Application Development

          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

        • Tuning, Optimization, & Analytics

          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

        • Tooling

          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

        • Installation & Integration

          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

        • Software Engineering

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Maintenance & Support

          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

  • Cloud
  • Partners
  • Resources
  • Support

Tooling

Boost productivity, reduce time-to-market, and create engaging customer service solutions with the right application development tools and best practices.

Turning Ideas Into Exceptional Applications

Selecting the right tools for any job is important. Knowing how to utilize the tools to its fullest potential is where we come in. We have expertise in developing voice, digital, and SMS applications using many of the most advanced tools on the market today such as the following: Twilio, Google Dialog Flow, Kore.ai, Cisco Script Editor, Genesys Flow Designer, AWS Services and VoiceXML.

Strategic Partners & Resellers

At Diagenix, we are committed to providing only the highest level of products and services to our customers through our long-standing strategic partnerships and alliances. Our domain expertise and unwavering commitment to a collaborative engagement approach yields the best solution offering in the market today. Be unstoppable and unapologetically efficient with the help of Diagenix.

Related Resources

Kore.ai XO vs. Microsoft Copilot Studio

A brief capability comparison.

Kore.ai XO Platform

A complete guide

Nuance MIX Dialog

Design omnichannel, multilanguage conversational

Nuance MIX

Do Conversational AI your way with Nuance MIX

Related Services

Consulting

Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts. 

Application & Development

Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

Optimization & Analytics

Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time. 

Software Engineering

Armed with decades of experience, our team develops enterprise-grade custom components and user-centric software solutions to meet your specific requirements.

Make the Right Choice

Transform the way you communicate with your customers by partnering with Diagenix.

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