All Resources Own the Conversation Customers demand ever improving experiences and consistent engagements across channels. How do you deliver on these heightened expectations for intelligent, conversational experiences—while at the same time, reducing your reliance on external vendors, addressing internal skills shortages, and high costs? With Nuance Mix your organization can truly own the conversation with …
All Resources Want to create your own enterprise-grade conversational AI applications? Nuance Mix could be just what you need: a platform for tooling and APIs that support your entire application lifecycle—all built on decades of conversational AI leadership. With Mix, you’ll gain complete control, total flexibility, and enterprise quality across all your projects. Get the …
All Resources The Kore.ai Virtual Assistant Platform gives enterprises every necessary component to clear the hurdle of “how” when it comes to designing, building, testing, and deploying AI powered virtual assistant. This one-stop solution provides a scalable, secure, and repeatable foundation to create virtual assistant that perform a wide range of intelligent tasks, communicate with …
All Resources We live in an age of voice-enabled everything. If consumers can dim the lights, check the weather and change the TV channel just by speaking, why can’t they request a refund or check the status of a flight in the same effortless way within your IVR? In this guide, we’ll show you how …
Nuance’s Four Imperatives for IVR in the digital age. Read More »
All Resources As a credit union, the member experience drives everything VACU does, and new ideas about how to better serve members and make the banking experience even more frictionless are always considered—with a careful eye on using credit union resources wisely on behalf of the membership. VACU cares deeply about the safety and security …
Virginia Credit Union delights members with secure account access Read More »
All Resources Let’s be honest: when it comes to customer service in an omni-channel world, people only want to talk to someone as a last resort. In short, they want fast, easy experiences — and why shouldn’t they? Tesla drivers can summon their parked cars at the touch of a button, and anyone with a …
