Public Service Credit Union is a community credit union with 15 locations in the Metro Detroit Area. It is a full-service financial institution dedicated to serving members since 1952.
To find the right fit, the PSCU team researched a number of vendors that offered conversational AI-powered solutions. As the limited budget was a significant factor, the credit union was keen on finding a solution that was easy to implement and maintain as it had no skilled IT staff. Kore.ai was a perfect match.