Diagenix SimpleSpeak v2.0 is now available; Making it even easier to create and manage audio files.

        • Voice, Digital, & Security

          Make effortless communication a reality with advanced speech recognition, virtual assistant, and biometric verification, and AI fraud prevention technologies from market leading companies.

        • Packaged Applications

          Our pre-built, feature-rich, lightweight packaged applications offer advanced capabilities without the hassle of a custom engineering that can be deployed in the cloud or on premises in days not weeks.

        • Connectivity

          We are continuously building communication connections into marketing leading products that make it easier for you to take advantage of advanced technologies.

        • Solutions

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Platforms

          Accelerate your omnichannel speech and digital application development and deployment with the latest advancements offered by Nuance MIX, Kore.ai Dialogic and others.

        • Consulting

          Rethink your strategy, optimize your process, and freshen your perspective across your customer service channels with the help of our team of experts.

        • Custom Application Development

          Rapidly produce high-quality, cross channel IVR and conversational speech applications and components with the latest marketing leading tools, quickly and cost effectively.

        • Tuning, Optimization, & Analytics

          Analysis, Tuning, and Optimization are at the core to our approach when delivering an application including continuous monitoring and tuning over time.

        • Tooling

          Kickstart your projects and streamline processes to deliver exceptional omni-channel applications on the platform of choice with the help of our team of certified experts.

        • Installation & Integration

          Our installation and integration services ensure solutions thrive within your environment and are connected to your back-end systems for optimal performance.

        • Software Engineering

          Our tailored contact center solution offerings help organizations of all sizes reduce costs, improve operational efficiencies, and increase customer satisfaction.

        • Maintenance & Support

          All bases stay covered with standard business hours coverage to 24/7 premium support from our experienced team of full stack engineers and technicians.

  • Cloud
  • Partners
  • Resources
  • Support

Sales

Purchasing the latest technology and services doesn’t have to be difficult. In fact, our sales engineers take the time to understand your business challenges and work closely with you to tailor a solution that fits your needs.

Contact Us

Our Approach

We do much more than just a sales presentation. We approach every sales engagement with an emphasis on helping you understand the benefits of our technology and how to properly apply this technology to improve your operational efficiencies.

Discovery Meeting

Determining your needs and understanding your requirements.

Targeted Presentation & Solution Designs

Detailed plans and approach showing how technology will be used to solve your business challenges and how it will be implemented.

Cost Benefit Analysis & TCO

Consists of 3 and 5 year detailed models.

Proof-of-concept Demonstration

When appropriate, we build proof-of-concept applications to demonstrate the effectiveness of a solution and how the technology can work for you.

Recommendation

A comprehensive recommendation expressed in terms of our solution and any required home-grown or third party and partner solutions.

Government Sales

Diagenix GSA-FSS IT Schedule makes it easy to get the products that your agency needs now. Diagenix understands the critical challenges faced by government agencies today, and our solutions meet a wide range of government standards. We provide innovative and proven solutions that can be customized quickly to improve the level of service required by mission-critical government call centers.

Ordering Guideline

  1. Print Fast Fact Sheet & Customer Order Guide
  2. Review and select the items listed in GSA-FSS IT Product Schedule
  3. Call 1-866-425-6600 or email gsa@diagenix.com or order through GSA Advantage
  4. Diagenix accepts the Government Credit Card

Basic Contract Information

  1. Contract Number: GS-35F-0638R—5 year contract effective through June 15, 2025
  2. DUNS: 79-690-4183
  3. Tax Identification Number: 04-3019246
  4. FOB Terms: FOB Destination
  5. Payment Terms: Net 30 days
  6. Payment Address: As shown on invoice
  7. CAGE Code: 35LL8

Note:

Information contained herein pertains to the Diagenix GSA Schedule IT Contract # GS-35F-0638R. Should there be any conflicts between the information contained in this web site and the Diagenix GSA Schedule contract, the GSA Schedule Contract is controlling, and all conflicts are to be resolved by reference to said contract.

Related Documents

To inquire about Diagenix solutions, upcoming events or to request the latest copy of our GSA Schedule, please fill out our Support Inquiries Page or call us at 866-425-6600.

GSA Fast-Fact Sheet - PDF
FSS IT Product Schedule Price List - PDF
GSA Schedule Terms and Conditions - PDF
Diagenix Return Policy - PDF
Diagenix Warranty Policy - PDF

Make the Right Choice

Transform the way you communicate with your customers by partnering with Diagenix.

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